Emee (r) with Anca Trifan of Tree-Fan Events, behind the scenes at the symposium
Last fall, we had the opportunity to assist with a AIDS research symposium, held here in Portland. This conference provided opportunities to exchange the latest scientific perspectives, research findings, and emerging technologies for HIV/AIDS and other infectious diseases. As we mentioned before, we love working with educational organizations.
The bulk of the conference consisted of researchers presenting their research papers. There was also an area where people could see posters about other research projects that would not be presented live.
Attendees were treated to a diverse range of presentations at this week-long event. The time spent together fostered collaboration and inspired a collective commitment to eradicate AIDS.
We provided pre-event planning and consultation, administrative support, marketing of the conference to attendees, and trade show planning. We also provided final coordination, onsite registration and help desk, and onsite event coordination. Our partner Tree-Fan Events provided AV support and the livestream to participants who could not be here in person.
And we’d be happy to work with you on your next conference, whether it be an AIDS research symposium, educational conference or something else. Please get in touch!
A few years ago we helped with the Chasing Grace Movie Premiere at the Hollywood Theatre here in Portland. The pre-screening party was at the Magnolia Lounge and the after party at Velo Cult. Catering at the after party was by Elephants Catering.
Who gets tipped at a wedding is a common question in wedding planning. It used to be you could just say, “Tip anyone you would tip normally,” and everyone knew what to do. However, this gets complicated when you factor in vendors such as DJs, photographers, and florists that not all of us use in our everyday lives. (Well, maybe if you are a celebrity…) Using a little knowledge of history, common sense, and principles of fairness and equity, we’ll try to tackle this question.
A little tipping history
While tipping predates the Civil War in the U.S., it became more prevalent in post-Reconstruction America. When it became no longer legal to enslave humans and pay them nothing to work, companies such as Pullman hired Black workers and paid them low wages, expecting them to work for tips to make up the bulk of their income (via USA Today).
As Rakeen Mabud mentions in an article on the Forbes website, “Former slaves…were exploited by employers who offered them no-wage jobs with the promise of tips. Tipping, therefore, was explicitly used to avoid paying black Americans for their labor in this period.”
CBS News continues, “Surprisingly, in those early years, many considered tipping undemocratic and therefore un-American because of its roots in the aristocracy. ‘Tipping, and the aristocratic idea it exemplifies, is what we left Europe to escape. It is a cancer in the breast of democracy,’ wrote William Scott in 1916. But the railway and restaurant industries fought for using tipping as their employees’ full wages, to exploit their African American labor force, and they won.”
Today, we have what are called “Tip Credit” exemptions in US laws such as the FLSA, that allow certain classes of workers to be paid a minimum wage as low as $2.13 (!!!), and to earn the rest of their wage through tips. Thankfully, some areas have adopted minimum wage laws that start minimum wage at $14.75 or better (hi, Portland). However, even a higher minimum wage doesn’t quite cut it when you look at this table from MIT showing what a living wage should be for a household with 2 children — for example, that’s between $27 and $48 in Multnomah County, depending on how many adults are working in the household. Simply put, tips really help if your hourly wage doesn’t cut it.
OK, so knowing the above, we’ve accepted that the history of tipping is pretty awful. Also knowing that while we continue to live in and agitate against this inequitable system, it’s up to us to take direct action and figure out who gets tipped at a wedding, to make it a better situation. So we should absolutely tip folks who work at a wedding, because not only are they working hard, they’re under so much more pressure since they are not just making dinner or creating space, they are doing so for such a timeless and special occasion. By tipping, we’re also directly helping people, and making up for some of the inequities in a system that we have the privilege to affect. That being said, if you absolutely do not have the ability to tip*, you shouldn’t feel bad, and nothing bad is going to happen to you. There are alternatives to cash tips that we’ll go over later in this article.
Yes, you should still tip anyone you would tip in your daily non-wedding life
So who gets tipped at a wedding? Let’s start with the easy answers: Anyone who you would tip in normal, non-wedding life. Do you go out to eat? You tip the waiter, and maybe in your food delivery app, you give a gratuity to the kitchen staff. Do you drink in bars? You tip the bartender. Do you stay in hotels? You tip the people who carry your stuff or bring things to your room, and those who clean up after you. None of this changes just because you’re having a wedding. Do you tip your hairstylist? Of course you do. Do you tip when you go to the department store, and a makeup artist helps you choose makeup and sometimes, even applies it on your face? Yes, all of these tips that happen in normal life, should also happen at your wedding.
And anyone who offers an above-and-beyond customized service
In addition, let’s think about people who offer specialized labor or a customized service. When you go to a karaoke bar, you might tip the KJ for finding you that special song you wanted to sing, and moving you up in the queue because she knows it’s your birthday. Similarly, a wedding DJ who goes out of their way to customize your wedding playlist, gets to know your likes and dislikes, and watches the crowd to tailor the music in order to get the most people dancing — this person is deserving of a gratuity. The words gratuity and gratitude are related – use tips to show how grateful you are.
Exceptions to who gets tipped at a wedding: Bad service, business owners, and when it’s already in the contract
Let’s be real, tips add up. When you are already spending so much money on the wedding, it’s always good to look for safe places where you can skip the tip. One is if the vendor provider is a business owner. Although they will definitely appreciate, and certainly not turn away, a tip if you give them one, they normally are not thinking of themselves as who gets tipped at a wedding. This is because, as an owner-worker they are presumably (hopefully) paying themselves a living wage or better. (If you are a business owner and you are NOT paying yourself a living wage, there’s a book for you!)
The other situation is where gratuity is already included in the contract. But be careful! “Service charge” and “Gratuity” are not always interchangeable. It’s up to you (or your wedding planner) to ask vendors who add service charge (most likely a caterer or a hotel), whether or not that service charge goes to the staff. If it doesn’t, then it would be customary to give tips to hotel or catering staff at the end of the night.
One last situation is if you’ve received overall bad service. I’m not talking about if one guest’s impossible/illegal request wasn’t met (I’m thinking of that one wedding guest who asked me to chill and serve her own wine that she brought from outside the venue. Uh, no.), but overall bad service where it seems like everything went wrong — late or missing staff, important instructions such as dietary needs not followed, diagrams or timelines given well in advance not followed, etc. In this case you should feel fine about reducing or eliminating gratuity for the affected services. But please do give tips for those who did show up and give their all.
Ways to show appreciation without tipping
For those vendors who aren’t being tipped, there are still lots of ways to show appreciation. Offer a sandwich tray with ice-cold sodas during setup, for the floral and rental setup crew. In my experience, those folks do a lot, but rarely get tipped. After the wedding, you can write your vendor a thank-you note and include a coffee gift card, or send a bottle of wine (unopened, please) that is left over from your reception.
And if they did a good job, you should write that vendor a nice review on a site like Yelp, Google Maps, or TheKnot. (Pro tip: Copy and paste your review on as many sites as you can. More ideas include WeddingWire, LinkedIn, and Facebook.) Your vendor will love you forever, and a good review that could lead to future business is worth far more than a $50 handshake.
Finally, don’t forget to write your vendors a thank-you note if they did a good job. It’s a little thing that does mean something, especially if you cannot tip someone.
Your wedding planner is your intermediary
This seems like a lot of work, doesn’t it? But this is a perfect example of a service a wedding planner provides for you, in order to remove stress and fuss from the events leading up to the wedding. Your planner can look at your vendor list and help you figure out who gets tipped at the wedding and exactly how much. Once you and your planner determine what tips will be arranged, you can place these amounts (usually cash) in sealed envelopes with the name of the vendor for your planner to hand out (or not hand out, based on service) at the end of the night. You and your sweetie and all your friends and family won’t have to deal with all of that.
*As most wedding expenses are non-mandatory, my stance is that few people planning weddings fall into this category. Just as if you can afford to go out for dinner, you can afford to tip; so if you can afford to host, for example, a wedding with a budget of $30,000 or more, you can afford to tip your wedding vendors. To host a wedding at this budget level or higher in the US and think you can’t afford to tip, in my opinion, means you didn’t plan correctly. Smaller weddings on shoestring budgets are exempt from my blanket judgement.
We recently attended Connect Pacific Northwest in Boise, Idaho and heard from Justin Skeesuck who taught about the Multiplier Effect and how it relates to accessibility in your events. My takeaway from this important talk was: If you exclude one person, you are also losing 4-5 additional attendees who might be connected with that person. Photo from official website of the speaker.
Everyone says, “I want to throw the best event ever!” and that means making events more inclusive. If your attendees feel unwelcome or left out, your event is falling short. Here are 6 ways you might be making attendees feel unwelcome, and how you can fix that. This isn’t meant to be an exhaustive or definitive list. We welcome your input and additions in the comments if you have the time.
The menu. (Including alcohol)
Gone are the days of the rubber-chicken conference dinner or surf-and-turf-for-all. Today’s event attendees are health-minded, from diverse ethnic and cultural backgrounds, and care about the environment, animal welfare, and where their food comes from. Food is the centerpiece of any gathering, and if the foods you offer at your event do not serve all of your attendees, they’ll feel left out and unwelcome. Check out this blog post, written by EJP Events’s resident vegetarian and Marketing Events Assistant, Shawn Granton, for some examples.
Are you preparing for attendees who avoid animal products; follow diets based on their faith, such as Kosher or Halal; or have sensitivities to any of the nine major food allergens? If not, you should! And to do so, you’ll want to ask, in your registration form, whether or not your attendee has any dietary preferences (I prefer the word “preferences” rather than “restrictions,” which can sound negative). You also want to make sure you’re working closely with your caterer and venue — even before signing the contract — to make sure they can prepare the foods your attendees want within your budget.
Don’t forget alcohol! As we talk more and more about mental health and overall wellness, we need to bring this into our events too. Not every attendee is excited about an open bar. Indeed, being around a lot of alcohol can present problems both for individuals on a recovery path as well as for organizations who want to promote healthy choices and professionalism. Make sure you are designing your event not just for different dietary needs, but also including those who make the choice to avoid or reduce alcohol consumption. Here’s a recent blog post we wrote about Dry January and how that thinking is coming into how events are planned.
Physical Accessibility
There’s nothing worse than getting to an exciting event you’ve been looking forward to, and finding out it’s a literal pain to get there. Think about the last time you had to walk what felt like miles inside a giant venue to find the restroom, or when you finally got there, only to find it was cramped or poorly appointed. Now imagine being a wheelchair user, someone on crutches, or a person with any other kind of mobility challenge, and you can see how the problem gets much worse. All of us are one accident away from disability, and if we’re lucky enough to grow old, we’ll all need accessibility accommodations at some point in our lives. Again, ask your attendees when they register what their needs and preferences are. “What accommodations, if any, would make it easy for you to attend this event?” is one example of how you can ask. And again, start asking your planning and logistics questions BEFORE you book your venue. One important one is “Are there ramps for a wheelchair-using speaker to get to the stage?” You can find a good resource of additional questions to ask starting here.
Finally, just because there are no curbs, or because the venue is legally ADA accessible, doesn’t mean your event is safe for a wheelchair user. We recently attended a presentation on Accessibility in Travel, where a wheelchair user described being assigned to stay in a hotel where she couldn’t open her room door by herself, from the inside. When asked, the front desk said she could call them whenever she wanted to leave her room. But what if there was a fire? Clearly, “just following ADA” is not enough. We all need to do more, such as spending more time evaluating the actual attendee journey through the space, not just checking off boxes.
Outdated concepts and wording
Sadly, this example of making guests feel excluded is still common. When attendees eagerly click on your event website, or registration form, is there anything there that would make them feel like this conference isn’t for them? One example I see often is titles on a registration form such as Mr. and Mrs. If all I see is Mr. and Mrs. as the choices, I feel left out because neither one describes me.
While many people use these titles, it’s true that “Mrs.” in our current society refers to marital status, and in a business setting, there’s no reason to ask women to declare their marital status. while leaving Mr. as the default for men, without any kind of denotation. Probably a whole dissertation could be written about why there is no version of “Mrs.” to denote a married man, in our society. What to do? A couple of ideas: Avoid titles altogether and instead, ask for first and last name, and pronouns. Or do all of the former and allow multiple choices and fill-in options for the title, such as Dr., Mr., Ms. or Mx.
Online Accessibility
Just like physical accessibility, online accessibility involves allowing everyone, not just sighted or hearing folks, the ability to enjoy your content and use your registration form. If someone with low vision, or a Blind or Deaf person can’t get to your registration form, then how will they attend? It’s a real problem and if your goal is to be inclusive and attract a diverse audience, you must consider disability. Thankfully there are lots of tools to make your visual content readable by a screen reader, so a person with vision disability can have it read to them. And vice versa – there are lots of tools to create captioned content for photos and videos, so hearing-impaired people can access your event sound content. One of the resources for finding these that we like is at MabelyQ – they’re a resource helping organizations improve access for people with disabilities. We recently took their course “Accessibility Made Easy“, and we realize we have a lot of work to do. Even looking at my own web theme at ejpevents.com, there is a lot that needs fixing, starting with text color contrast in my own, low-vision opinion. From adding alt text to photos, to using #CamelCase for hashtags, the resources out there have been useful and important to learn.
Online accessibility is also related to other ways of including everyone. By offering an online component of your event, whether it’s a selected number of livestreams or a full hybrid version, you’re making events more inclusive and accessible to attendees with a caregiving responsibility, such as mothers; the immunocompromised or at-risk populations who are still told to avoid large groups due to COVID; and those for whom traveling to an event would pose a barrier. Consider virtual or hybrid options to increase your attendee reach and inclusivity.
Excluding introverts and the neurodiverse.
This is something, as an event planner, I have struggled with for many years. As someone who gets energy from one-on-one contacts, and can feel depleted having to connect with many people all at the same time, I’ve realized over time that I identify as introverted. It’s common for me to need extra time to process information, to desire to skip small talk, and jump right into deep discussion of a topic. These might sound like liabilities in the workplace. On the other hand, what clients and colleagues stand to gain from these traits, is they receive more authenticity, well-thought-out opinions and guidance, and meaningful interaction. Glen Cathey, SVP of Digital Strategy and Innovation at the staffing agency Randstad, has a wonderful presentation about introversion at work called Introversion: The Largest Neurodiversity Category In Sourcing, Recruiting, Diversity and Inclusion. Unfortunately, because introverts are in the minority, our society and events tend to be built for assertive, “sociable”, and talkative people who have the tendency to seek stimulation in the company of others, leaving introverts (1 in 3 people) feeling left out and excluded. While introversion is not officially yet considered a category of neurodiversity, both Cathey and others, such as Sam Sheppard, advocate for including introversion as a part of any organization’s strategy to include the neurodiverse, and I agree.
And let’s talk about the more well-known neurodiversity identities, which are just as, if not more important, to accommodate at events if you truly want to work towards making events more inclusive. How do we serve those who are on the autism spectrum? How do we design for those with sensory issues or other neurodivergent traits?
What can you do? Learn, learn, learn, and then take action. We love the resource from GoogleXi called The Neu Project, which explores the topic of neurodiversity and helping create events that embrace all neurotypes. We recently heard Naomi Clare, one of the leaders on this project, speak at CMP Advance in New York, and she provided us with a Guide to Neuroinclusion which contains a wonderful A-Z toolkit of what you can actually do, starting now, on your path to making events more inclusive.
Affordability
Affordability of events, in my experience, has only recently become part of the conversation of inclusivity. However, as a child of immigrants, and someone who identifies as “1st Gen” (being the first generation in your family to meet a major life milestone, such as going to college in the US), I’ve witnessed firsthand how affordability can be a real issue in attending events. While there has been some consideration of affordability at events, most often in community and nonprofit events, the affordability question is now being addressed by more corporate and business events as well. This is important when we think about the history of racial inequity in this country, and how financial and monetary resources, and paths to generational wealth, have been inequitably distributed or just outright stolen, removed, or legislated out of the hands of marginalized groups. This Twitter thread from Ebony Elizabeth Thomas, an associate professor at University of Michigan, clearly outlines many of the major issues of affordability and events.
What can you do? Here are a few ideas and you’ll need to consider your event’s business model.
Offer a sliding scale or path to reduced or free participation.
Get sponsors to host scholarships or awards that come with a comped registration.
Pay speakers the cost of their travel plus an honorarium, so you’ll have access to all kinds of talent no matter their financial situation.
Sometimes, stakeholders will say, “There isn’t a budget for this.” However, my experience is that where there’s a will, there’s a way. Consider how you’re apportioning your entire budget. Do you have budget for conference swag, luscious decor, or other items, but not a few scholarship or student/low-income registrations? Did you pick a venue that leaves you no margin? Why is that? Can you sharpen your event planner pencil and find a place for your priorities? Your budget will show what the goals and priorities of your event are. If inclusivity is one of those goals, you and your budget will find a way.
I hope you find this blog post helpful! EJP Events works to include many of these methods of thinking when we are working with our clients. If you find these methods would be helpful for your event, I hope you’ll reach out.
The Park City Free Trolley is a great way for guests to get around the city.
Planning an event in Park City? Last time we talked about event planning in Salt Lake City and mentioned one did not need to go to the mountains to have a good time. But what if you do want to go to “the mountains”?
Nestled in the Wasatch Range, the westernmost reach of the Rocky Mountains, Park City is the high-elevation playground of Utah and much of the West. The former mining town was “discovered” in the 1980’s by people attracted to its natural beauty and opportunities for outdoor recreation. Park City became world-famous with the Sundance Film Festival, a yearly event that attracts the rich and famous. And the area’s famous and abundant snow entice skiers and snowboarders from all over–in fact, the US Ski Team is based here!
We lead retreats
We just facilitated a corporate retreat in Park City, a gathering for chief technology officers who wanted to get together to not only learn from each other, but also enjoy the fine powdery snow the city is renowned for. This event was a success! And Park City was chosen as a destination due to its proximity to Salt Lake City. Utah’s capital and largest city’s international airport makes getting to Park City via air much easier (and cheaper!) than other mountain town destinations like Sun Valley, Jackson Hole, or Aspen.
Park City Event Venues
A theater/ballroom at Deer Valley that can accommodate a couple hundred people. Photo from their website
Deer Valley Resort. Rising on the mountains above Park City, this resort consists of two lodges with sleeping rooms that total 425 (The Lodges at Deer Valley and Silver Baron), plus three day lodges (Snow Park, Silver Lake, Empire Canyon). With many different rooms and restaurants available across the properties, we see Deer Valley as a great spot for either an intimate retreat or for a conference of several hundred people. Do note that the Deer Valley ski areas do not allow snowboarding, so if you have a lot of boarders in your group, plan accordingly and possibly use the free trolley or lodge shuttles to get folks into town to the Town Lift.
Wasatch Brewing in Park City. We mentioned Wasatch in our Salt Lake City roundup, but Park City has its own location as well, located right in the heart of the city on Main St. There are two different private venues, The Loft Bar (capacity 60/125 depending on sit-down or cocktail style) and The Tap Room (capacity 30/40), located on the pub’s second floor.
These glass “pods” at Montage Deer Valley make a romantic place for a engagement proposal!
Montage Deer Valley. High above Park City, Montage offers rooms from a couple hundred to several thousand square feet, great for meetings, special events, and weddings. One room even has a bowling alley!
The Church of Dirt. We hate using the overused descriptor “unique” when describing a location, but we feel it deserves it in this instance. Located near the top of Empire Pass, this is a simple outdoor space with a few rows of wooden benches and an altar created by lashing branches together. There are no other amenities. To reserve a date, write your name and wedding date on a rock or piece of wood and stick it in the pile of other “reservations”. That’s it. What you get is an epic backdrop for your wedding! This video gives a good overview of the “church”.
A word about elevation
We mentioned Utah’s byzantine liquor laws in our Salt Lake City write-up. What’s worth mentioning about Park City is how high up it is. The base elevation in town is around 7,000 feet (2,130 metres). That’s a couple thousand feet higher than Salt Lake, and probably several thousand feet higher than what you are used to. The ski resorts are even a thousand or more feet higher than that 7,000 feet. Acclimating to this high elevation can take time. The lower oxygen levels may make the simple feat of walking up a hill seem Herculean. Make sure you stay hydrated, especially if you are there in summer. And don’t overdo your drinking!
We hope that you found this post to be informative. And we hope it helps you find the right venue for planning an event in Park City!
Planning an event in Salt Lake City? We recently had the opportunity to visit Utah’s capital and largest city, which is also the largest urban area in America’s vast Great Basin, where no water flows to the ocean. (It’s the reason why the Great Salt Lake is so saline!) Salt Lake City lies on the edge of the lake and at the foot of the Wasatch Range, the westernmost reach of the Rocky Mountains. The mountains rise sharply from the relatively flat valley floor, making for a spectacular backdrop. For many visitors, the mountains and the recreation they provide are the reason for coming here. But Salt Lake City has plenty of urban amenities, so one does not need to “go to the mountains” to enjoy being here. Here is a selection of Salt Lake City event venues for you to peruse.
McCune Mansion, from flickr user Emily AllenGilded Ballroom at McCune Mansion, from their websiteExecutive Boardroom at McCune Mansion, from their website
Venue 6SIX9. Located downtown, the interestingly spelled 6SIX9 offers the ability to host events “from corporate parties, seminars, church gatherings to weddings and more!” The venue includes an 8,400 square foot ballroom plus breakout rooms, totaling 20,000 square feet in total available space. Tables, chairs, linens, and centerpieces are also available from the venue.
McCune Mansion. One type of venue we’re always on the lookout for is a historic property. The McCune Mansion is a Shingle-Style estate built in 1901 and in between Temple Square and the Utah State Capitol. The mansion promotes itself as a good venue for business meetings or retreats, weddings and receptions, and for photography shoots as well. The mansion can accommodate up to 300 people in winter and 500 in summer.
Wasatch Brewing. We love event venues in breweries, because the availability of tasty beer is guaranteed! Wasatch’s Salt Lake City location is located in the hip ‘n’ happening Sugar House neighborhood. The brewery offers two event spaces, The Landing Room which can hold 40 and The Tasting Room which can hold 30. Both rooms can be rented together, too! Wasatch has a full kitchen, and meals can be done buffet style.
Beehive DistillingThe event space at Beehive Distilling, Salt Lake City, Utah. From their Instagram.
Beehive Distilling. Located a couple miles south of downtown in South Salt Lake, this bar can host up to 180 in its 4,000 square foot space. Beehive’s event focus is on “corporate meetings, non-profit organizations, weddings and parties”, with an active distillery as your backdrop. Because of the nature of the business, all guests must be 21 and over.
Getting around: Salt Lake City’s light rail system, TRAX, has expanded greatly over the past twenty years, extending from downtown to the Airport, the University of Utah, and southern suburbs. All of the event venues above are within a ten minute walk to a light rail station or S-Streetcar, which connects to TRAX. If you want to get around by bicycle, you’ll see several GREENbike bikeshare stations around town. Amtrak’s California Zephyr stops once a day at Salt Lake’s Intermodal Terminal west of downtown–someday we hope direct service to Portland via Boise resumes.
A word about liquor laws: Utah’s liquor laws are infamous across the United States. Thankfully the stricter regulations have loosened in the past twenty years: You are no longer required to become a member of a “private club” to enjoy adult beverages in a bar, thank the 2002 Winter Olympics for that. And the notorious “three point two” alcohol by volume limit on beers was raised to five percent in 2019–you can get stronger beer, too, but it’s not as easy. You still can’t get more than one shot (1.5 fluid ounces, or about 45 ml) in a mixed drink, something Emee learned the hard way during a recent visit. But you can buy spirits directly from a distiller like Beehive, even on Sunday when state-run liquor stores are shuttered. For more info, check out these twoarticles.
We hope that you found this post to be informative and hope it helps you find the right Salt Lake City event venue for you!
