We recently took a trip to Bend, the outdoors-loving metropolis of Central Oregon. Bend is part of a class of Western Mountain Towns like Park City or Telluride, where urbanites go to get away or move permanently so they can mountain bike, ski, or just be “away” all the time. In Central Oregon, it’s drier, sunnier, and colder than Portland in the winter, so many people come to enjoy the sun and/or winter activities.
Over the few days we were in Bend, we came across several spots that would be good for hosting an event. If you’re having a smaller event, Bend is chock-a-block with brewpubs. Cascade Lakes features a second floor that’s good for parties. Deschutes Brewery has spaces at both their locations: The Mountain Room at their larger brewing facility and the upstairs Tap Room at their classic downtown pub. Worthy Brewing’s eastside location features several room options, plus an actual observatory with 16 inch reflecting telescope for stargazing!
The Tap Room at Deschutes’ Bond Street location
The Tap Room at Deschutes’ Bond Street location
As for weddings, there are many good outdoor event venues in Bend and the surrounding area. Black Butte Ranch offers stunning surroundings, full services, and discounts for winter weddings. Elk Lake Resort offers glamping and deluxe cabins as lodging options. Faith, Hope, and Charity Vineyards offers an event center with a mountainscape backdrop of Mt. Bachelor, Broken Top, and The Three Sisters.
Outdoor wedding space at Faith, Hope, and Charity Vineyards
This is just a small selection of options. Hopefully this information gives you some inspiration when it comes to having an event in Central Oregon!
Updated June 15, 2024 by Emee Pumarega: Questions to ask when booking Event Transportation: While we love a good party bus, many party buses do not offer wheelchair-accessible transportation. At EJP Events we recognize the need to keep events inclusive and welcoming. Offering accessible transportation is a key part of the event and wedding planning process. Check out our article here on accessible event transportation for the Portland metro area.
Why not consider a bike friendly wedding? Photo by Taran Nadler
There are so many choices for you to consider when booking transportation for an event. If it’s an event such as a wedding in Portland, making the right decision is all the more important. Here are three questions (plus a bonus one!) you can ask potential transportation companies before you make a commitment to booking with them. Following up with these questions will ensure that you’re getting the best transportation possible for your specific needs.
1. Have you been to my chosen destinations?
It is quite important to choose a transportation company who has been to the destination or destinations you’re trying to reach for your event in Portland. We say this because if they have never been to these places before, they could have to take extra time trying to figure out where to park or drop you off. After all, you are paying for a time slot when it comes to limousine and party bus rentals, so every minute counts! Not to mention, if you’re planning an event such as a wedding, this could easily have a negative effect on the efficiency and timeliness of your wedding where you’re paying multiple vendors per hour.
2. Can I come view the vehicle in person?
Don’t get fooled by shady companies! Your best bet is to view the vehicle you’re interested in at the garage it’s being stored at. If you don’t you’ll never know what is going to show up to your pick up location. The pictures on their website could differ a lot from the reality of their selection. When you view a vehicle in person, you get a better idea of how the company provides customer service and the cleanliness of their vehicles, which is extremely important.
3. Is your advertised price all inclusive?
The last thing you want to deal with is extra costs that you weren’t expecting. So, be as clear as possible in the booking process, and ask about the all inclusive price. If you aren’t getting a clear answer, request to see a copy of their contract. That should provide all of the details of potential charges as it relates to your transportation. There you have three questions that are sure to be helpful as you try to navigate booking the best mode of transportation for your event in Portland!
#4 item added by EJP Events!
4. Do you offer accessible transportation?
When booking transportation for your wedding or event, it’s always a good idea to have options should any of your guests need mobility assistance. Many planners might say “Oh, we know everyone who’s coming and no one needs accessible transportation.” Even if you think you know your whole guest list and their accessibility needs, these could change in the time leading up to your event. For example, we had a CEO for a corporate event get in a skiing accident a few weeks before their company anniversary party we were planning. Accessible transportation options are so important!
This post was originally published in 2018 by Shawn Granton and edited June 2024 by Emee Pumarega.
I’m an event planner, but often I’m also an event guest. I wanted to share a recent experience I had with you, as a sort of case study, and would love to get your feedback.
I received an invitation to come to a sales event for a brand of event software. This event promised lunch and networking. It seemed like a great idea: Check out a possibly helpful software tool, have lunch, and meet other event and meeting planners. To top it off, the event was being held in a popular downtown venue. Sounds great! I signed up online for both myself and my event manager, and put the event in my calendar.
A silent auction setup for a school auction at the Portland State University Smith Memorial Ballroom.
The investment into event sponsorship can be very rewarding for an organization, but it can also feel risky. While sponsoring an event can be a valuable way for a business or an organization to connect with a community or interest group, for small businesses, the dollar amounts involved can be daunting. Does that mean that there’s no room for small businesses to take part? Absolutely not – here are some ways small businesses can “test the sponsorship waters” before launching into larger (higher dollar amount) sponsorships of events:
Donation of gift cards to silent auctions
Participate in more intimate, smaller-audience events
Buy a table and invite business colleagues to dine out for a cause
Sponsor a teacher or attendee scholarship so an under-served population can attend an event
In-kind sponsorship: Providing the business’s service or product for use at the event
Offer volunteer perks/meals/lounge areas to support the volunteers of an event
It’s always important for the business to be clear about the goals and objectives of sponsoring an event and to make sure they are SMART – specific, measurable, achievable, relevant, and time-bound. Equally important is to have a written sponsorship agreement that outlines the responsibilities of each party and the benefits the sponsor will receive.
By being clear about the objectives, and measuring the results of a small, trial-run sponsorship, even small businesses can see benefits; and eventually, hopefully realize gains that previously they only thought large organizations could achieve.
As an association event planning professional myself, I found the opportunity last fall to attend the Association of Yale Alumni’s annual Assembly* in New Haven, CT to be highly interesting!
As an alumna and an AYA volunteer, and especially as a meeting planner and association manager (I do event planning and contract association management for a couple of regional associations in the Pacific Northwest); it was an exciting opportunity to see the inner workings of a large, international, global association encompassing more than 160,000 members around the world.
The theme for the event was “Creating Community at Yale” and attendees came from all eras, from The Silent Generation to the newest “Gen Z”ers from Yale’s graduating class of 2017.
The entire 3-day conference was packed so full of activities, I hardly had any time to document, but I did put together this short slideshow to give you a glimpse of what attending the AYA Assembly is like:
Click for Flickr Slideshow
And how do you create community in such a massive organization, spanning so many age groups, interest groups, and regions? Certainly the answer can’t be contained in a short blog post, but I’ll try to cover a few points that I saw being discussed at Assembly:
Recognize Shared Interest Groups (SIGs) and give them a voice at the Assembly
Survey the membership for their preferences in what the AYA should be delivering to them; report on the results of the survey, and allow it to inform decisions moving forward
It was a great experience for a first timer to see the massive operation that is the AYA. I’m hoping I can take a lot of what I learned that week back to the other associations that I help to manage and coordinate conferences for, and see if any of these ideas about creating community also apply to other organizations.
*(For the Yalies out there, I was officially an alternate delegate from the class of 1995, and unofficially representing the Yale Club of Oregon and SW Washington in order to accept the “Outstanding Mid-Size Cities Award“.)
What is GX, or “Guest Experience”, as it relates to events– and in contrast to UX, or User Experience? You can’t swing a cat (god forbid! we don’t actually swing cats!) in Portland without knocking over a UX (User Experience) engineer or designer. There are entire conferences dedicated to thinking about the online user experience. People are super concerned about UX, the way a user might move through and interact with an online environment, and discussions of UX are everywhere.
But what about the offline experience, when you are in the face-to-face? I call this GX, or the Guest Experience, and I think about it all the time as it relates to events.
It’s so easy to forget about GX as we are planning our events and I wanted to put the terminology out there and make it as well-known, cared-about, and prominent as UX. After all, if you have a great online experience, but then get to an event in-person and have a bad experience, the best online design in the world can’t help.
Here are four elements that cause event creators (CEOs, wedding couples, trade show organizers, etc.) to overlook GX. I’ll use a scenario of, “the client says they don’t want chairs at a wedding ceremony” as a common example of forgotten GX.
1. Personality type. For example, a “Free Spirit” personality may think it’s fun to do a standing ceremony without chairs in a forest clearing.
2. Budget – A client may think it would save money not to rent chairs for the ceremony.
3. Haven’t reviewed the logistics. A client may think chairs are not needed, since the ceremony timing seems short.
4. Making assumptions based on a narrow experience (“I’ve never needed to sit down at a wedding, so I don’t think we need chairs”).
But you as the event planner know that there are a lot of issues with foregoing chairs at a wedding ceremony (or any event requiring an audience to be at long focused, formal attention). Here are five complementary ways we as planners and coordinators, or employees tasked with helping with an event, can step in and bring the focus back on GX:
1. Appeal to the event creator’s personality type. Again, sticking with our example scenario, if they are a “Free Spirit” type, for example (see this link for some examples of negotiating with personality types), then appeal to their sense of creativity by showing all the things people can enjoy in the wedding venue when they aren’t fatigued from standing during the ceremony. Offer creative solutions, such as hay bales or picnic blankets, that allow them to express their creative streak while still solving GX issues.
2. Show budget data and analysis. Going back to our scenario example, I would show that certain items as a percentage of budget have a disproportionate effect on GX and guest happiness. So while yes, you can cut the budget by not having chairs at the wedding; if the chairs are $2.75 each and there are 100 of them; and the total cost of the wedding is $25K (this is actually on the lower end for designed weddings in the Portland area), the small percentage of budget (1.1%) being spent on chairs will have a relatively large positive effect on GX; while getting rid of them will have a large negative effect on GX while not having a very big effect on reducing the budget.
3. Review the logistics with them. While a wedding ceremony as written can seem short, only 10-15 minutes, remember that guests usually arrive 30 or even 45 minutes before a ceremony, especially if there are out-of-towners visiting who aren’t familiar with the area. Then it takes a few minutes to get everyone in place for the wedding and send people down the aisle. There are usually a few minutes at the end for the recessional and perhaps a receiving line as well. All in all, that “short fifteen minute ceremony” usually winds up being about 30 minutes long and 30 minutes of pre-ceremony waiting. Does the client really want their guests to be standing for a whole hour?
4. Educate, educate, educate. As the event organizer or planner, it’s your responsibility to educate the event owner so they can have good GX. Again, going to our example one last time, you could educate them about possible movement, accessibility, or ability issues that guests could face. Older guests may require a place to be seated. If it’s a corporate event, you could remind about the Americans with Disabilities Act and making sure you provide accessibility and accommodations for different abilities. Once you start providing seating for older guests, it becomes awkward for those who don’t have a seat. Overall, it may be best to provide seating for everyone, and hopefully you can convince the event owner.
This is just one breakdown of the GX process as seen through the eyes of an event planner. I hope it illuminates a little about GX, guest experience, and how we plan events.
